A nurse observes that a clients family member is becoming upset with a staff member and his voice and concerns about unsatisfactory nursing care. The nurse should take which of the following actions to de-escalate the situation between the client and staff? Come back to the client’s room later, call the provider to manage the situation, ask the family member to discuss their concerns, tell the family member to leave
[Verified Answer]: A nurse observes that a clients family…
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