You community has an NPS of 10 and is above average on move outs. You are maintainin a good net operating margin but under budgeted NOI. What operational changes should you prioritize first? Offer short term incentives that burn off in 24 months Increase rates by 5% Focus on resident satisfaction through care process and family connects Increase sales outreach for your medical and nonmedical referrals
[Solved]: You community has an NPS of 10 and is above average…
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